FAQ

  1. What is E-Verify and is it a mandatory check?
    E-Verify is system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees. E-Verify is the best means available for determining employment eligibility of new hires and the validity of their Social Security Numbers. Setup through DHS is required.Alabama is the only state currently that mandates you enroll in this program after the passing of HB56
  2. What is the turn around time on criminal history checks?
    Criminal histories differ from state to state and can take as little as 3 hours to as long as 3 weeks depending on the state you check.
  3. How are my background checks returned to me?
    We can return by fax or by email.
  4. Do you offer package deals?
    We offer package deals based on the type of company requesting. For example we would offer something different to the health care industry than we would to a trucking company.
  5. Is this a national criminal check?
    No. A national background check can only be done through the FBI.  The FBI requires fingerprint cards to complete this check.  A national check may not include all criminal records.
  6. Is this a federal criminal check?
    A federal check can be done but it is not a national check. The federal court system is divided into sections so for example Alabama is divided into three sections, Northern, Middle and Southern.  We can check is a specific section or we can check the state as a whole.  A federal check is for those persons convicted of federal crimes.
  7. How far back does a criminal history go?
    Information is based on the Federal Fair Credit and Reporting Act and individual state law. The FCRA states that criminal histories can be reported up to seven years unless they have plead  guilty or have been convicted, in which case they can be reported as long as the information is available.  State laws may add other stipulations but the FCRA is the standard.
  8. Do I have to have a release form to obtain a background check?
    If you are doing the background check for employment purposes you must obtain a signed release form.
  9.  What is the SSN Trace?
    A Social Security Number (SSN) Trace is a tool used to discover other names (aliases) and addresses in an individual’s history.  more